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Shipping Policy

A legal disclaimer

Effective Date: February 17, 2026
Business Name: Toji Tlijii
Website: www.tojitlijii.com
Contact Email: tojitlijii@hotmail.com

1. General Information

This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from Toji Tlijii through www.tojitlijii.com.

All orders are shipped from Illinois, United States.

By placing an order with us, you agree to the terms outlined below.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • During peak seasons, promotions, or holidays, processing times may be extended.

  • You will receive a confirmation email once your order has shipped.

Please ensure that your shipping address is accurate at checkout. Toji Tlijii is not responsible for delays caused by incorrect address information provided by the customer.

3. Shipping Rates

We offer the following shipping rates within the United States:

  • Free standard shipping on orders over $40.00

  • A flat rate of $5.25 per order for orders under $40.00

Shipping fees are calculated before tax and after any discounts are applied.

4. Shipping Method & Delivery Time

Most orders are shipped via USPS Standard Shipping from Illinois.

Estimated delivery time after shipment is typically:

  • 3–7 business days within the United States

Delivery times are estimates and are not guaranteed. Delays may occur due to weather conditions, carrier delays, high shipping volume, or other factors beyond our control.

5. Tracking Information

Tracking information will be provided via email once your order has been shipped. Tracking updates are handled by USPS.

6. Lost, Delayed, or Stolen Packages

Toji Tlijii is not responsible for:

  • USPS delivery delays

  • Packages marked as “delivered” but not received

  • Theft after confirmed delivery

  • Damage occurring during transit

If your package is lost or arrives damaged, please contact us at tojitlijii@hotmail.com within 5 days of the expected delivery date, and we will assist you in filing a claim with USPS when applicable.

7. Incorrect Shipping Addresses

Customers are responsible for entering the correct shipping address at checkout.

If an order is returned due to an incorrect or incomplete address:

  • The customer may be responsible for additional shipping fees to reship the order.

8. Service Interruptions

We are not responsible for shipping delays due to:

  • Severe weather

  • Natural disasters

  • USPS service interruptions

  • Holidays

  • Other events beyond our reasonable control

We will make reasonable efforts to communicate delays when possible.

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