Refund Policy
A legal disclaimer
Effective Date: February 17, 2026
Business Name: Toji Tlijii
Website: www.tojitlijii.com
Contact Email: tojitlijii@hotmail.com
1. All Sales Are Final
At Toji Tlijii, all sales are final.
We do not offer refunds, returns, or exchanges on any products purchased through www.tojitlijii.com.
By completing a purchase, you acknowledge and agree to this policy.
2. No Returns or Exchanges
Due to the nature of our products and for hygiene and safety reasons, we do not accept:
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Returns
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Exchanges
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Refund requests
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Order cancellations once an order has been placed
Please review product descriptions, sizing details, and photos carefully before making a purchase.
If you have questions prior to ordering, we encourage you to contact us at tojitlijii@hotmail.com.
3. Damaged or Incorrect Items
If you receive an item that is:
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Damaged during transit, or
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Incorrect due to our error
You must contact us within 5 days of delivery at tojitlijii@hotmail.com and include:
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Your order number
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Clear photos of the item
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Photos of the packaging
If the issue is verified as our error, we may offer a replacement at our discretion.
We do not guarantee refunds.
4. Shipping Issues
Toji Tlijii is not responsible for:
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Shipping delays caused by USPS
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Packages marked as “delivered” by the carrier
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Lost or stolen packages after confirmed delivery
If a package is lost in transit, we will assist you in filing a claim with USPS when applicable.
5. Chargebacks & Payment Disputes
By purchasing from Toji Tlijii, you agree to contact us first to resolve any issue before initiating a chargeback or payment dispute.
We reserve the right to dispute chargebacks and provide proof of order confirmation, shipment, and delivery confirmation to the payment processor.
6. Policy Acceptance
By placing an order on www.tojitlijii.com, you acknowledge that you have read, understood, and agreed to this Refund Policy.
7. Contact Information
If you have any questions prior to making a purchase, please contact:
Toji Tlijii
Website: www.tojitlijii.com
Email: tojitlijii@hotmail.com